CV Profile No.26023

Profile

Job category searched
» Management
» Services
» Tourism, hotel business and catering
Education
High school
11.1994 - 12.1994
FOOD PRODUCTION
MALAWI INSTITUTE OF TOURISM - MALAWI
FOOD PREPARATION KITCHEN MANAGEMENT SUPPLY CHAIN MANAGEMENT
09.1998 - 09.2000
CUSTOMER RELATIONS; HOTEL, CATERING AND ADMINISTRATION - IN-HOUSE HOTEL TRAINING
PROTEA HOTEL RYALLS - MALAWI
EXPOSED TO ALL AREAS OF THE HOTEL OPERATIONS
09.1992 - 11.1994
MALAWI SCHOOL CERTIFICATE OF EDUCATION
ZINGWANGWA SECONDARY SCHOOL - MALAWI
O-LEVEL EQUIVALENT
08.2014 - 08.2014
FOOD, FIRE SAFETY AND HYGIENE
ZOMBA CITY COUNCIL - MALAWI
FOOD FIRE SAFETY, HEALTH AND HYGIENE
11.2006 - 11.2006
TEAM POWER (MONITORING AND SUPERVISION -HOTEL STAFF)
RELOCATION MANAGEMENT - MALAWI
LEADERSHIP AND MANPOWER DEVELOPMENT SKILLS
10.2001 - 10.2001
TRAINERS OF TRAINERS
RELOCATION MANAGEMENT - MALAWI
MANPOWER TRAINING DEVELOPMENT SKILLS
12.2000 - 12.2000
FRONT OFFICE COMPUTER SKILLS-LANMARK FOR FRONT OFFICE
SULCUS ELTRAX PARTNERS - PROTEA HOTELS - RSA
FRONT OFFICE IT SKILLS
11.2000 - 11.2000
HANDLING DIFFICULT CUSTOMERS
RELOCATION MANAGEMENT - MALAWI
MANAGING CHALLENGES; PROBLEMS & CONCERNS IN CUSTOMER SERVICE
08.1997 - 08.1997
CUSTOMER CARE
RELOCATION MANAGEMENT - MALAWI
EXCELLENT SERVICE DELIVERY SKILLS
Professional experience
More than 10 years
» Cleaning, security, surveillance
» Event, receptionist
» Food-processing industry
» Hotel business, catering
» Tourism, leisure activities
Skills
Supervision and Administration of Hotel and Catering Services Skills Sales and Marketing of institutional services and products Skills i.e. Accommodation; Food & Beverages and Conferencing. Efficient Customer Communication Skills for Consistent Quality of products and services. Care of Operational Equipment & Materials Skills Management Skills Planning; Order & Organisation Skills Interviewing and Hiring Institutional Staff Skills Handling Difficult Customers Skills Staff Team Building & Counseling; Skills Food Preparation; Safety; Health, Hygiene & Presentation Skills Computer Skills Health Living Skills Time Management Skills
Languages
englishfluent
More information
in 1 month
Blantyre - Southern - International
Place of residence : Blantyre
Permanent contract - Fixed-term contract

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