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CV Profile No.26023

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Profile details

Job category searched
» Management
» Services
» Tourism, hotel business and catering
» Cleaning, security, surveillance
» Event, receptionist
» Food-processing industry
» Hotel business, catering
» Tourism, leisure activities
Professional experience . 5 to 10 years
Professional Experience: 
FOOD AND BEVERAGES MANAGER
CROSSROADS HOTEL BLANTYRE - MALAWI
Since 07.2019
OVERALL RESPONSIBLE FOR FOOD; BEVERAGES AND SUPPLY CHAIN MANAGEMENT & OPERATIONS
OPERATIONS MANAGER
ZABURI BEACH BY SERENDIB HOTELS, SALIMA - MALAWI
12.2018 - 07.2019
OVERALL RESPONSIBLE FOR EXCELLENT HOTEL POSITIVE EXPERIENCES TO ALL GUESTS, REPORTING DIRECT TO THE GENERAL MANAGER
OPERATIONS MANAGER
KAMBIRI BEACH BY SERENDIB HOTELS, MANGOCHI - MALAWI
07.2018 - 12.2018
OVERALL RESPONSIBLE FOR EXCELLENT HOTEL POSITIVE EXPERIENCES TO ALL GUESTS, REPORTING DIRECT TO THE GENERAL MANAGER
HOTEL MANAGER
HOTEL MASONGOLA, ZOMBA - MALAWI
12.2012 - 07.2018
OVERALL RESPONSIBLE FOR THE EXCELLENT HOTEL POSITIVE EXPERIENCES TO ALL GUESTS, REPORTING DIRECT TO THE BOARD CHAIRPERSON
ASSISTANT LODGE MANAGER
KANJEDZA LODGE, LIMBE - MALAWI
12.2011 - 12.2012
OVERALL RESPONSIBLE FOR THE EXCELLENT HOTEL POSITIVE EXPERIENCES TO ALL GUESTS, REPORTING DIRECT TO THE LODGE MANAGER
CATERING MANAGER
SUNBIRD CATERERS, BLANTYRE - MALAWI
03.2010 - 12.2010
OVERALL RESPONSIBLE FOR THE MASS CATERING AND CUSTOMER CARE OF THE UNIT, REPORTING DIRECT TO THE GENERAL MANAGER
HOTEL MANAGER
ALEXANDER HOTELS LTD, KAMBIRI HOTEL-SALIMA; BOADZULU HOTEL-MANGOCHI & SHIRE HIGHLANDS HOTEL-LIMBE - MALAWI
03.2002 - 07.2007
OVERALL RESPONSIBLE FOR THE GENERAL GOOD EXPERIENCE OF GUESTS IN ALL HOTEL SERVICE AREAS - REPORTING DIRECT TO THE MANAGING DIRECTOR
ASSISTANT LODGE MANAGER
KOREA GARDEN LODGE, LILONGWE - MALAWI
03.2001 - 01.2002
OVERALL RESPONSIBLE FOR THE EXCELLENT HOTEL POSITIVE EXPERIENCES TO ALL GUESTS, REPORTING DIRECT TO THE LODGE MANAGER
FRONT OFFICE MANAGER; GENERAL DUTIES MANAGER; RECEPTIONIST & CHEF
PROTEA HOTEL RYALLS, BLANTYRE - MALAWI
07.1994 - 12.2000
RESPONSIBLE FOR ROOMS DIVISION; GENERAL HOTEL CUSTOMER POSITIVE OPERATIONS EXPERIENCE; CUSTOMER CARE; CHECK IN/OUTS;SOLVING CUSTOMERS PROBLEMS; CONCERNS AND CHALLENGES; FOOD PREPARATION; KITCHEN MANAGEMENT AND SUPPLY CHAIN MANAGEMENT; HOUSEKEEPING; MAINTENANCE & LANDSCAPING MANAGEMENT.
Skills
Supervision and Administration of Hotel and Catering Services Skills Sales and Marketing of institutional services and products Skills i.e. Accommodation; Food & Beverages and Conferencing. Efficient Customer Communication Skills for Consistent Quality of products and services. Care of Operational Equipment & Materials Skills Management Skills Planning; Order & Organisation Skills Interviewing and Hiring Institutional Staff Skills Handling Difficult Customers Skills Staff Team Building & Counseling; Skills Food Preparation; Safety; Health, Hygiene & Presentation Skills Computer Skills Health Living Skills Time Management Skills
Education . High school
FOOD PRODUCTION
MALAWI INSTITUTE OF TOURISM - MALAWI
12.1994 - 12.1994
FOOD PREPARATION KITCHEN MANAGEMENT SUPPLY CHAIN MANAGEMENT
CUSTOMER RELATIONS; HOTEL, CATERING AND ADMINISTRATION - IN-HOUSE HOTEL TRAINING
PROTEA HOTEL RYALLS - MALAWI
10.1998 - 10.2000
EXPOSED TO ALL AREAS OF THE HOTEL OPERATIONS
MALAWI SCHOOL CERTIFICATE OF EDUCATION
ZINGWANGWA SECONDARY SCHOOL - MALAWI
10.1992 - 12.1994
O-LEVEL EQUIVALENT
FOOD, FIRE SAFETY AND HYGIENE
ZOMBA CITY COUNCIL - MALAWI
08.2014 - 08.2014
FOOD FIRE SAFETY, HEALTH AND HYGIENE
TEAM POWER (MONITORING AND SUPERVISION -HOTEL STAFF)
RELOCATION MANAGEMENT - MALAWI
12.2006 - 12.2006
LEADERSHIP AND MANPOWER DEVELOPMENT SKILLS
TRAINERS OF TRAINERS
RELOCATION MANAGEMENT - MALAWI
10.2001 - 10.2001
MANPOWER TRAINING DEVELOPMENT SKILLS
FRONT OFFICE COMPUTER SKILLS-LANMARK FOR FRONT OFFICE
SULCUS ELTRAX PARTNERS - PROTEA HOTELS - RSA
12.2000 - 12.2000
FRONT OFFICE IT SKILLS
HANDLING DIFFICULT CUSTOMERS
RELOCATION MANAGEMENT - MALAWI
12.2000 - 12.2000
MANAGING CHALLENGES; PROBLEMS & CONCERNS IN CUSTOMER SERVICE
CUSTOMER CARE
RELOCATION MANAGEMENT - MALAWI
08.1997 - 08.1997
EXCELLENT SERVICE DELIVERY SKILLS
Languages
englishfluent
More information
in 1 month
Blantyre - Southern - International
Blantyre
Permanent contract - Fixed-term contract
31.07.2021
534

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