Supply Chain Management Technical Advisor, Global Malaria

Overview of role

CHAI is seeking a Supply Chain Management Technical Advisor (SCM TA) to lead our work providing technical assistance in procurement and supply chain management in support of national malaria programs around the globe from  Mesoamerica to Francophone western Africa, Anglophone western and eastern Africa, southern Africa to southeast Asia. The SCM TA will work directly with CHAI country teams and government partners as well as suppliers, distributors, and global and regional stakeholders to improve the supply management of vector control, diagnostic and treatment commodities that countries procure, often with support from international donors. The SCM TA will have the opportunity to partner with national malaria program staff on supply chain planning to get essential medical products to patients, with a focus on knowledge transfer and “leave behind” tools and interventions that can be owned and managed by the national staff. In addition, the SCM TA will work with CHAI global and country-based team colleagues to expand the national programs’ use of appropriate digital information tools and systems, linkage (or integration) between health management and logistics management information systems, and develop dashboards, data visualizations, SOPs, and training sessions to transform supply management at both national and community levels.

CHAI places great value on the resourcefulness, tenacity, patience, humility, and high ethical standards of its staff. The successful candidate must have a deep personal commitment to producing results and working independently, able to manage multiple tasks at once and make sound decisions regarding data analysis without daily supervision. They will have solid fluency with analytical software (MS Excel required, others such as SAS, STATA, SPSS, and R would be advantageous), and will be capable of conducting rapid quantitative analysis and communicating the results to decision-makers. They will have a strong track record of producing accurate demand forecasts at the national or sub-national level (in the public or private sector), as well as experience in supply chain strategy and design (ideally by creating novel solutions and de novo tools to aid public sector stakeholders). The successful candidate will be highly skilled at problem-solving and relationship building, and they must have excellent communications skills and cultural sensitivity as they will be working closely with global and country partners.

Responsibilities

• Collaborate with government partners, CHAI country teams, and other stakeholders, to identify data & capacity gaps that impact procurement, supply, and distribution systems, and build solutions that fit the needs of the malaria program in the context of the national health system;
• Work closely with CHAI malaria country teams and government partners to integrate available data sources and build models to quantify and forecast demand for malaria commodities distributed by the public and private sectors;
• Compile information on registration, quantification, procurement and distribution processes and timelines for malaria vector control, diagnostic, and treatment commodities, and document key gaps and recommendations for CHAI’s engagement;
• Identify new avenues for CHAI engagement with national malaria programs and the private sector for improved supply chain management;
• Outline key indicators and protocols to monitor quality assurance and distribution processes for products distributed by the private sector;
• Ensure adequate procurement and distribution of commodities to all relevant levels of the health care system through planning, data analysis and visualization, and coordination across stakeholders;
• Establish supply chain monitoring & evaluation (M&E) indicators to track progress and impact over time, and routinely report findings;
• Support CHAI country teams in each region with supply chain strategy and training, and build a strong relationship of trust and capability with the national malaria programs.

Qualifications

• MPH, or an MS in public health, public policy, health economics, or supply chain management, and 3+ years’ experience working in public health, health commodities management, health strategy consulting, health commodity market intelligence, finance, or a public sector advisory position in a related field
• High level of proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Experience working in an international context and/or entrepreneurial environment
• Exceptional analytical (qualitative and quantitative) and communication (written, oral, interpersonal, organizational, and problem-solving) skills
• Ability to think strategically and anticipate future consequences and trends
• Ability to work well both independently and as part of a multidisciplinary team
• People-management skills: experience with directly line-managing employees to support professional development and ensure quality outputs from the team
• Ability to be effective, calm, and flexible in a fast-paced work environment, to handle multiple tasks simultaneously and to effectively prioritize
• Experience and willingness to work in high-risk, developing settings
• Strong work ethic, integrity, credibility, and dedication to CHAI’s mission
• Ability to travel up to 50% as needed
• Fluent written/spoken English and advanced written/spoken French language skills