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Senior Business Systems Analyst - Revenue & Billing - EMEA

Published on 22.06.2022

Company

Website : https://about.gitlab.com/
Industries :
IT, software engineering, Internet
Research and development
Job ads : See our Job Ads
GitLab is a complete DevOps platform, delivered as a single application, fundamentally changing the way Development, Security, and Ops teams... read more

Job Ad & Profile Description

Position : Senior Business Systems Analyst - Revenue & Billing - EMEA

The Business Systems job family at GitLab is in charge of designing, delivering, and maintaining high quality business systems solutions by applying project management methodology.
In this role you would be supporting the Billing and Revenue teams, therefore experience with Zuora is a must.  
Don’t have a ton of knowledge about GitLab yet? Don’t worry. We have an extensive onboarding and training program at GitLab and you will be provided with necessary DevOps and GitLab knowledge to fulfill your role.
What You'll Do in This Role:

  • Develop business requirements, write the business case, define business logic, create optimization and monitoring strategies and work with the implementation teams to communicate and develop solutions
  • Work with cross-functional business teams to facilitate alignment around project issues and define best practice business processes
  • Assist with Business Process Mapping and gap analysis, project scoping, planning, and scheduling
  • Be a communication focal point providing coordination for IT/Business Systems projects
  • Understand system capabilities and business requirements, and drive standard & scalable solutions. Anticipate risks and mitigating them before they become serious.
  • Document work using the GitLab’s standards, methods and tools
  • Partner with ICs and Operations/Managers to establish timelines and ensure delivery of projects and requests
  • Drive a program of improvement with multiple internal customer teams with limited managerial direction
  • Proactively identify inefficiencies or future inefficiencies, and foster organizational momentum to address
  • Provide best practice, or experience driven solutions to business problems
  • Work on long-term, multi-stage projects of high complexity
  • Exert significant influence on the overall objectives and long-range goals of Business Operations, and internal customer teams.
  • Keep an even keel, and act as a point of stability and focus for ambitious or controversial projects
  • Identify and drive best practices for Business Operations projects
  • Foresee and drive net new organizational capabilities
Required profile for job ad : Senior Business Systems Analyst - Revenue & Billing - EMEA

We're Looking For:

  • Experience using Zuora
  • Multiple successful business system projects and experience with business analysis and business process improvement, preferably in a high-growth enterprise SaaS environment
  • Good analytical skills, understanding of project lifecycles, and the ability to act in an entrepreneurial manner to ensure the software delivered matches the business communities' needs
  • Strong written, verbal, and listening communication skills: an articulate and effective communicator able to describe complex problems and solutions in understandable terms; ability to frame communications to a diverse set of stakeholders.
  • Experience with supporting multiple implementation work-streams simultaneously
  • Strong collaboration skills while working with SME's, senior leaders, and business users/ stakeholders to drive business analysis/user requirements,
  • Strong experience in negotiating scope and priorities and balancing for successful outcomes
  • Basic understanding of database and integration approaches.
  • Proven track record of improving operational efficiency
  • 5 plus years experience, demonstrating consistent advancement or development, with at least half in related roles
  • Over 3 years in a high-growth technology company, working hands on with our tech stack at our stage in operational maturity
  • Ability and desire to grow and coach less tenured team-members

Also, we know it’s tough, but please try to avoid the ​​confidence gap​.​​ You don’t have to match all the listed requirements exactly to be considered for this role.

Job criteria for job ad : Senior Business Systems Analyst - Revenue & Billing - EMEA
Job category :
IT, new technologies
R&D, project management
Industries :
IT, software engineering, Internet
Research and development
Employment type :
Freelance
Region :
Blantyre - Central - Lilongwe - Mzuzu - Northern - Southern - International
Experience level :
2 to 5 years
Educational level :
Bachelor
Number of Position(s) : 1

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