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Jr. Account Manager - English & French

Published on 10.05.2022

Company

Website : https://kraken.com
Industries :
Banking, insurance, finance
Job ads : See our Job Ads
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Job Ad & Profile Description

Position : Jr. Account Manager - English & French

About the Role

We are seeking a highly ambitious, energetic Jr. Account Manager who has a customer centric mindset, interest in crypto and is confident in becoming a reliable face of our dynamic organisation.
As an Account Manager, you will oversee a portfolio of assigned high net worth clients, develop new business from existing client base, and seek fresh commercial opportunities. You will have a unique flair for client communication, understand client behavior and build long-lasting, mutually beneficial relationships with our clients. This is a remote, EMEA based, role. We require candidates with fluency in English and French 

What You'll Do:

  • Manage an assigned portfolio of clients and be an advocate for Kraken’s full product suite
  • Act as the point of contact for building long-term relationships with clients based on trust and respect
  • Be available for client reach-out and communication via multiple sources
  • Enhance Kraken’s reputation by taking initiative in owning the client’s request and providing the best client experience in the financial services industry
  • Pro-actively source  and onboard new clients in the EMEA region
Required profile for job ad : Jr. Account Manager - English & French

Requirements

  • Fluent in English and French
  • 2+ years Account Management/Relationship Management experience
  • Experience in handling high net worth clients and a demonstrable ability to comfortably communicate with stakeholders at all levels of an organisation
  • Experience with crypto markets trading systems and knowledge of current trends facing traders/trading desks directly 
  • Knowledge of international payments and banking
  • Well informed about the debate on regulation of cryptocurrencies worldwide
  • Strong understanding and respect for security and privacy
  • Self-motivated and able to thrive in a results-driven environment
Job criteria for job ad : Jr. Account Manager - English & French
Job category :
Marketing, communication
Sales
Industries :
Banking, insurance, finance
Employment type :
Freelance
Region :
Blantyre - Central - Lilongwe - Mzuzu - Northern - Southern - International
Experience level :
2 to 5 years
Educational level :
High school
Number of Position(s) : 5

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