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Field Operations Lead - Malawi

Published on 03.10.2022


Website :
Industries :
Agriculture, fishing, aquaculture
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Pula is an agricultural insurance and technology company that designs and delivers innovative agricultural insurance and digital products to help... read more

Job Ad & Profile Description

Position : Field Operations Lead - Malawi

What you will be doing: 

Every year, Pula runs a series of operational activities including farmer sensitization campaigns, training of clients and Crop Cut Experiments (a survey designed to measure the yield of different crops. 

Working Under the Vision, guidance and direction of the Global Field Operations Vice President and Director of Field Operations, Pula is seeking the services of an experienced Field Operations Lead in Malawi who will be responsible for overseeing and executing all the operational activities within the country, The ideal candidate will be results driven, good at people and operations, project management, and shifting comfortably between strategy  and execution.

Job Description

  • The ideal candidate learns quickly, is resourceful and has experience managing teams and running a field project. 
  • Participate in enumerator/supervisor  recruitment, select, assign, schedule, coach, counsel and discipline employees.
  • Management of field supervisors and regional Managers.
  • Conducting Supervisors, Regional Managers  and Enumerator training.
  • Conducting client training/Mobilization/workshops.
  • Management  and support for  crop cut exercise.
  • Management support for  yield index insurance payouts, if necessary.
  • Data collection and data management: that is, refining the study design and survey instruments, overseeing and monitoring data collection exercises using the Business Intelligence dashboard and assisting with data quality queries.
  • Coordination with client field staff and insurance auditors.
  • Escalating issues experienced in the field.
  • Help to go to the field to diagnose issues when required.
  • Help set project budgets, recordkeeping for expenses and reconciliation against the budget for each project.
  • Help with internal data audits when required.
  • Handling and resolving customer complaints from farmers and stakeholders as needed.
  • Assisting in product launches when required.
  • Identify good performers, and transparently and honestly report on non-performing staff.
  • Clear and consistent communication up and down the reporting lines.
  • Any other duties as requested by management

Application process

Please apply on this platform

NOTE: Jobseekers are strongly advised to not indulge in any monetary engagement with any source in the name of  guaranteed interviews or placements with employees.

Required profile for job ad : Field Operations Lead - Malawi

Who you are: 

Some expectations:

  • Your speak Fluent English & Shona.
  • Our team is deeply field based. We hire from the areas that we are working, rather than focusing on hiring only from capital cities or major metropolitan areas.
  • The individuals best suited for these positions are those who are comfortable speaking in relevant local languages and moving around rural areas.
  • Everyone needs to be able to work “on the go”: staff are expected to call into conference calls multiple times a week, and to submit communications on email and other mediums throughout the week. While it is difficult to keep a phone and other devices charged while working in rural areas, the best employees plan their movements well enough to ensure being in contact at the right times.


  • A BSc degree in  Project Management, Agricultural Economics, Agribusiness or a degree in Business/ management related field.
  • Experience with (2 years) and proven skills in working with clients, project teams, farmers, field teams and agro dealers.
  • Experience in data collection and data management.
  • Skills to interact with clients, farmers, field teams and agro dealers.
  • Ability to work independently in a multi-disciplinary, multi-institutional, and multicultural environment
  • Excellent communication and organizational skills
  • Intermediate Excel skills is an added advantage 
Job criteria for job ad : Field Operations Lead - Malawi
Job category :
Industries :
Agriculture, fishing, aquaculture
Employment type :
Fixed-term contract
Region :
City : Lilongwe
Experience level :
5 to 10 years
Educational level :
Spoken language :
Number of Position(s) : 1

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